Privacy Policy | ICL Limited

This Privacy Policy explains how ICL Limited (also trading as International Cargo Limited) (“we”, “us”, “our”) collects, uses and protects personal data when you visit https://internationalcargoltd.com or contact us through this website.

We are a freight forwarding company based in Halesowen, United Kingdom. For privacy enquiries, contact us at enquiries@internationalcargoltd.com.

1. What data we collect

We may collect:

Contact form data — name, email address and message content when you submit an enquiry.
Technical data — limited information such as IP address, browser type and pages visited, typically collected automatically by our hosting provider for security and performance.

We do not sell personal data.

2. How we use your data

To respond to enquiries submitted via the contact form.
To operate, secure and improve this website.
To allow authorised staff to manage website content.
To comply with legal or regulatory obligations where required.

3. Legal bases (UK GDPR)

Depending on the activity, we rely on:

Legitimate interests — operating our website and responding to business enquiries.
Contract / pre-contract steps — where your enquiry relates to services you are considering or receiving.
Legal obligation — where we must retain or disclose information by law.
Consent — where we specifically ask for it (if applicable).

4. Contact form and processors

Contact form submissions are processed using Web3Forms so that your message can be delivered to us by email. Web3Forms acts as a data processor for that purpose. Please also review their privacy information for details of how they handle submissions.

5. Cookies and similar technologies

This website primarily uses cookies or similar technologies that are necessary for the site to function (for example, security and session-related storage for authorised admin users). We do not use advertising trackers on the public website.

6. Sharing your data

We may share personal data with:

Service providers who help us host or operate the website (under appropriate terms).
Microsoft, where staff sign in to the admin area using Microsoft Entra ID.
Professional advisers or authorities where legally required.

We do not share contact form data for third-party marketing.

7. International transfers

Some providers we use may process data outside the United Kingdom. Where that occurs, we take steps intended to ensure appropriate safeguards are in place in line with UK data protection law.

8. Retention

We keep enquiry correspondence for as long as needed to deal with your request and for a reasonable period afterwards for business records and dispute resolution. Technical logs are retained according to our hosting and security practices. Admin authentication data is retained only as needed to manage access.

9. Your rights

Under UK data protection law, you may have the right to:

Access the personal data we hold about you
Request correction or deletion
Restrict or object to certain processing
Request data portability (where applicable)
Withdraw consent where processing is based on consent

To exercise these rights, email enquiries@internationalcargoltd.com. You may also complain to the Information Commissioner’s Office (ICO).

10. Security

We take appropriate technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; please take care when sending sensitive information by email or web forms.

11. Children

This website is intended for business users. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Please review it periodically.

13. Contact

ICL Limited
Email: enquiries@internationalcargoltd.com
Website: Contact form